Frequently Asked Questions (FAQ)

1. What is Shagunmatrimony.org?
Shagunmatrimony.org is a trusted matrimonial platform designed to assist individuals and families in finding compatible life partners. We offer secure, user-friendly matchmaking services that honor traditions while addressing modern preferences.

2. Who can register on this website?
Anyone legally eligible for marriage can register:

• Women must be 18 years or older.

• Men must be 21 years or older.

3. Is registration free?
Yes, basic registration is completely free. We also offer premium subscription plans with added benefits such as direct messaging, profile highlighting, and advanced search filters.

4. How do I create a profile?

1. Click on the “Register” button on the homepage.

2. Fill in your details including name, age, gender, marital status, education, profession, and preferences.

3. Upload a clear photo to increase your chances of connecting with the right match.

5. How do you ensure profile authenticity?
We encourage members to provide accurate information and our team verifies suspicious accounts. Users are also advised to independently verify details before making any commitments.

6. Can I edit or update my profile later?
Yes, you can log in anytime to update your profile information, preferences, and photographs.

7. Is my personal information safe?
Absolutely. We do not share your private details such as phone number or email without your consent. Please refer to our Privacy Policy for more information.

8. How do I search for a suitable match?
You can use our advanced search filters, including age, religion, caste, education, profession, and location, to find profiles that align with your preferences.

9. What if I find misuse or a fake profile?
If you encounter suspicious or inappropriate activity, you can report it through the Report Misuse option or email us at info@shagunmatrimony.org with details.

10. Can I delete my profile?
Yes, you can delete or deactivate your profile at any time from your account settings. Once deleted, your information will no longer be visible to other members.

11. Do you guarantee marriage?
No, Shagunmatrimony.org provides a platform for matchmaking. The final decision depends on mutual consent and understanding between members and their families.

12. What payment options are available for premium services?
We accept various secure payment methods such as UPI, net banking, debit/credit cards, and digital wallets.

13. Do you offer customer support?
Yes, our dedicated support team is available to assist you. You can contact us anytime at info@shagunmatrimony.org.